Privacy Policy

This Privacy Policy outlines how Gigabits IT Limited ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users ("you" or "your") of our application for pet sitting services.

Information We Collect

Personal Information

When you register on our app as a Pet Owner or a Sitter, we may collect personal information such as:

• Name
• Email address
• Phone number
• Address
• Pet information (for Pet Owners)
• Experience and qualifications (for Sitters)

Job Information

As part of the job request and performance process, we may collect additional information such as:

• Job details
• Pet care instructions
• Scheduling information
• Payment details

How We Use Information

We use the information we collect for the following purposes:

• To facilitate job requests and assignments between Pet Owners and Sitters.
• To communicate with you regarding job requests, scheduling, and updates.
• To process payments for services rendered.
• To improve our services and user experience.
• To comply with legal obligations.

Data Security

We prioritize the security of your personal information and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Sharing of Information

We may share your information with third parties only in the following circumstances:

• With Sitters to facilitate job assignments.
• With payment processors to process transactions.
• With legal authorities in response to a valid legal request or as required by law.

Your Choices

You have the following choices regarding your information:

• You can access and update your personal information through your account settings.
• You can request deletion of your account and associated information by contacting us.

Consent

By registering on our app and using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

GDPR Compliance

Gigabits IT Limited is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with the General Data Protection Regulation (GDPR).

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Right to Erasure: You have the right to request that we delete your personal data under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data under certain circumstances.

If you wish to exercise any of these rights or have any questions about how we handle your personal data, please contact us at the address below.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@gigabitsit.co.uk.